At Princess Lashes, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find a list of all our policies. If you can’t find the information you’re looking for – please don’t hesitate to contact us today!
All orders are shipped Monday to Friday, please allow 1 day for processing before your order is shipped.
Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. In the unlikely event you receive a damaged item, we will gladly replace it.
For damaged item(s), please include your order number in an email and we will let you know an address to send your faulty items back to.
For all other questions or inquires, please click the “Get in touch” tab.